UNIT 2 TASK 4 (P8)

Task 4 (P8)

Witness statement
Learner name     Jodie Chana
Qualification		BTEC National 1st certificate in IT
Unit number and title		Unit 2.2 computer systems.
Assignment
Description of activity undertaken (please be as specific as possible)
Using the computer system provided, carry out the following routine maintenance: •       Create a file structure under user as follows: A folder labelled with your name and within this folder create 3 folders labelled Home, Work and Study •       Configure the operating system to perform the following: •       back-up procedures •       automatic scheduling and deletion of unwanted data •       archiving •       defragmentation •       deleting temporary files •       Cleaning keyboard, mouse, display screen of the computer provided •       replacing consumables printer paper in the printer provided ·         replacing the damaged mouse
Assessment and grading criteria
Task 4. Undertake routine maintenance tasks on a standalone computer system. P8
How the activity meets the requirements of the assessment and grading criteria, including how and where the activity took place She made a folder with her name and added 3 folders inside labelled Home, Work and Study. She was able to show me how to back up your system and also showed me how to schedule to delete unwanted data as well as archiving, defragmentation and deleting temporary files. Jodie also showed me how to clean the keyboard, mouse and monitor of the computer without damaging it. And showed me the consumables needed for a printer and replacing a damaged mouse.
Witness name			Job role
Witness signature			Date
Assessor name
Assessor signature			Date

Feedback for the unit so far (pass criteria)

Because you have joined the group late and your work is being updated regularly I am giving you this overall feedback in a post to make it easy for me.

www:
You have successfully completed the following criteria-

• Explain the purpose of operating systems. P2
• Explain the purpose of different software utilities. P3
• Set up a standalone computer system, installing hardware and software components. P5
• Configured a computer system to meet user needs. P6

UNIT 2 TASK 3 (P7)

Test	Method	Expected Outcome	Actual Outcome	Action Required?
Software applications open and work as intended	Find a software application you would like to open (e.g. Microsoft Office Word) and double click the program to open it.	The program should open and show a blank word document.	I opened to program but the program wasn’t responding.	Troubleshoot the program to find out the solution to the program.
Default folder settings are correct	Open My Computer and go to Libraries. And click Document, Pictures, Music and Video.	If you click on these folders there should be default folders already in there for example if you open Documents there should be folders such as My Music and My Pictures.	I opened My Documents and all the default folders are there.	None needed.
Desktop shortcuts go to the right place	Right click a folder or document and choose the Send to option and you can choose to send it to the Desktop. If you would like to send it to another location choose the Create Shortcut option and choose where you would like to send the file or folder.	When you open the file location the shortcut for the file should be there.	I made a shortcut from a Word Document and sent it to My Desktop. When I opened My Desktop the file shortcut was there.	None needed.
The correct device drivers are installed	Open the control panel and open Hardware and Sound and then Device drivers. If there are problems with the devices there will be a yellow triangle with an exclamation point inside.	If you right-click click on the driver you should be able to troubleshoot or update the device. If there is not a yellow triangle there, then the device is up to date and doesn't have any problems.	I open Device Drivers and all drivers were up o date and the devices were functioning properly.	None needed.
The correct paper sizes are set for printing	If you are using a program for example Microsoft Office Word, you should click the 'File' button in the top left corner of the program and select print. Once you have done this select 'Properties' then 'Paper' and select what size paper you would like to print on to, once this is done you can go ahead and print.	The document you have printed should have printed on the setting you have chosen whether it is A4 or A3.	I changed my printer paper setting to A3 and my document was printed successfully on A3.	None needed.
Menu options work as intended
The correct date and time are set	If you are using Windows 7, you can got to the bottom right of the screen and click on the date and time, there should be a 'Change date and time' click on this and the will be a menu that will pop up enabling you to change the time or date.	The date or time should be set to what ever time you set it to be.	I changed my setting to the correct time and date, when I saved the changes the time and date were changed.	None needed.

Task 3 (P7)